Alexandrasports.com Reviews

To open an account on alexandrasports.com, follow these steps:

1. Go to alexandrasports.com.
2. Click the sign up button.
3. A Create your account pop up box will appear, and you’ll be guided through the sign up experience. You’ll be prompted to enter information such as your name and phone number or email address.
4. If you provided an email address while signing up, an email with instructions will be sent immediately to verify your email address.
5. If you provided a phone number while signing up, a text message with a code will be sent immediately to verify your number.
6. After entering your information, click Next.
7. In the Customize your experience pop up box, check whether you’d like to track where you see content across the web and click Next.

Please note that the account information, including purchase history, will be kept for as long as you choose to hold an account with alexandrasports.com. This ensures a regular high-standard service and allows for accurate assessment results in-store.

Alexandra Sports is a popular sports retailer known for its wide range of products and excellent customer service. Some of the popular products include Running Socks, Brooks Glycerin 21, Saucony Ride 17 Running Shoes, Brooks Adrenaline GTS 23, and On Cloudflyer Running Shoes. They also offer Netball Shoes, OOFOS Recovery Sandal, and Superfeet Insoles. The website provides product reviews and advice to help customers make informed decisions. Customers have praised the store for its knowledgeable staff and thorough foot examinations. They also offer services like gait analysis and biomechanics assessment to help customers find the right trainers. However, some customers have reported issues with product availability and stock levels.

At Alexandra Sports, they have a detailed Delivery & Returns policy. If you haven't received your item within the estimated time slot, you can contact them with your order details and they can track your parcel. All claims for missing items must be made within 28 days of the estimated delivery date.

There are a few exceptions where deliveries are either not possible or their customer service team will need to contact you to explain your options before processing and charging for your order. These may result in a slight delay in processing. For example, if an item from your order is found to be faulty or damaged before they dispatch and there is no more stock available in this product, they will contact you to discuss alternatives or confirm a cancellation.

If you are attempting to order from outside the European Union or to a PO Box address, or if your order is flagged by their system as a possible fraudulent order, they will contact you to confirm your identity and order before processing such orders. If your item is not available, they will contact you to discuss further options. They promise same day dispatch and fast delivery on all orders.

Regarding their Returns policy, if you purchased an item via alexandrasports.com or in-store after the 14th November, you are entitled to an extended returns period expiring 31st January. They’ll process your request the day they receive it, but please allow 2 working days just in case they are extra busy or the postman is delayed!